FAQs

You've got questions, we've got the answer.

 

How long does it take you to ship my order?

We know you’re excited to get your new swag- we’re excited to send it to you! All of our orders take 48 – 72 hours to process for delivery.

We ship with Canada Post, their standard shipping times apply.

Please Note: Canada Post is experiencing some shipping delays due to the COVID-19 pandemic. Your order may be delayed. 

For our international shoppers: your order might take up to 12 weeks to arrive

 

Where do you ship?

We ship everywhere! We are offering free shipping anywhere in Canada and the United States. For shipping outside of these countries, we are charging a flat $15 fee for shipping.

 

Do you accept returns?

Unfortunately, we do not accept returns. All sales are final.

If you received a damaged item, please reach out to us so we can send you another one.

 

The item I want is out of stock, what do I do?

Don’t worry! If we see the item is popular, we will refill our stock and you’ll get to order your item in no time! Keep an eye on the site for availability updates.

 

Cameron and Ben had some sweet swag item on YouTube, why isn’t that item available for sale?

Launching our online store is a fun experiment for us! We’re starting off small to see what people like. If there was an item that you were eyeing, let us know so we can gauge interest!